Replace a Lost, Stolen or Damaged Card

Lost/stolen card

You can report your card lost or stolen if you are missing your card or think someone stole your credit card. If you do report your card lost or stolen, we will immediately lock the lost card so no one else can use it and issue you a replacement card with a new card number.  

You can lock your card in our app or website to block future purchases.

Damaged card

We understand that after a while there can be some wear and tear on your card that makes it impossible or difficult to use, like a scratched swipe strip or worn-off numbers. We’ll send you a replacement card, free of charge, with the same card number.