Skip to main content
CXone Expert Clone Site 087

Smishing

What is Smishing?

Text message (SMS) spam or ‘smishing’ is any unsolicited text messages sent to your mobile phone. Smishing messages often ask that you call or text a phone number, click on a link to a website for more information, or download an application.

How to protect yourself:
1. Never click on links contained in text messages, unless they come from a trusted source.
2. Do not provide any personal information in response to an unsolicited text messages.
3. If you get a text message asking you to call a number, verify the number on your account statement, in the telephone book or the company’s or government agency’s website.
4. Do not download applications from unauthorized app stores.
5. 5. If you receive unwanted scam/spam/cyber threats, you may report incidents to the Canadian Anti-Fraud Centre by phone at 1-888-495-8501 or online by clicking here.

  • Was this article helpful?